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If the item you would like to order is
marked
Pre-Order, please read the following:
-
If an item is marked Pre-Order,
this means that the item is not
'live' in our warehouse. We are waiting for it to arrive from the
manufacturer.
-
The month listed as the shipping month is the most current information
we have. Please note that if we are in the month of July, and the item
is marked Pre-Order ships July, this
means that the item has still not arrived (but should be very soon).
The minute it comes in, we mark the item as New!.
- Your
credit card does not get charged until the item
arrives into our warehouse and gets prepared for
shipping.
Please note:
If you pay by Paypal,
the money is automatically deducted from your account. So in essence,
if you place a pre-order using Paypal
you will be charged the moment you place the order, not when the item
comes in. Please see below for more
about paying by Paypal.
- During the busy holiday season (from Nov. 1st thru
December 25th) in an effort to make sure no orders are held up due to Pre-Order
merchandise, we
split all orders. If you place an order for in stock
merchandise and Pre-Order
merchandise together, we will split the order immediately and ship out
the in stock merchandise. However, please be aware there will be
additional shipping charges incured when the Pre-Order
merchandise comes in and has to be shipped to you. We are
doing this with the customers best interest in mind. If
you wish to not have your order split and are aware that it could hold
up your order until possibly after the holidays, then please contact
our customer service department at 845-624-1995 M-F 10am-7pm Est. This
way you will not incur any additional shipping fees as the whole order
will ship at one time.
-
If you Pre-Order multiple items,
we will charge and ship each item as it comes in. This is to get you
your merchandise as quickly as possible. In rare instances, pre-ordered
items come in within days of each other. We promise to do our
best to prevent multiple shipments. A shipping charge will be
applied each time an item is shipped according to our regular shipping
schedule.
- When the Pre-Order item comes
in, you will be charged a shipping &
handling fee according to our shipping
schedule. Your
initial shipping fee will be adjusted so that it
coordinates with the amount of your first shipment.
- All
release dates are subject to change by the
manufacturer. We do not make the cards & toys we sell. The
shipping
dates listed on our site are based on the latest information that we
receive directly from the manufacturers.
- For orders placed for International
Destinations we will hold the entire order until all the
items are in stock. These orders cannot be split.
- We reserve the right to
limit quantities at any time. If an order comes in with a large
quantity of a
single figure, toy or card we reserve the right to adjust or limit the
item.
This is in an effort to satisfy as many customers as we possibly can on
a hot
item.
If you would like to pay
using Paypal,
please read the following:
-
When
paying by Paypal, the money is
automatically deducted from your account. So in
essence, if you place a Pre-Order
using
Paypal you will be charged the moment you place
the order, not when the item comes in and gets ready to ship.
-
When
paying by Paypal,
we have to ship your entire order at the same time. Therefore, if you
place
an order that contains both in stock
merchandise and Pre-Order
merchandise, we have to hold your entire order until the Pre-Order
items arrive in stock.
-
When
paying by Paypal,
if you are looking to purchase in stock
merchandise and Pre-Order
merchandise,
and you want the in
stock
merchandise to ship right away, please place separate orders. One for
the in
stock
merchandise and one for the Pre-Order
merchandise.
If
you have any questions regarding our 'Pre-Order'
or
Paypal
policies, please contact our customer
support at 845-624-3258. M-F 10-6 Est.
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